Written Testimonials Provided by Satisfied Patients
After more than a few years and loud concerts under my belt I wasn't hearing as well as I would like. I was very impressed with Dr. Amy Bernstein and Lesner Hearing Center. She was super-knowledgeable and very patient with my long list of questions. Her evaluation test was much more thorough than any others I've been through. Getting your first hearing aids is a different thing than simply getting a new pair of glasses and Dr. Bernstein was professional and sensitive to what I was going through. It seemed like her only concern was that I was happy and had the right solution for me. Highly recommended!T.P. 01/2022
Wonderful staff and the audiologist Amy was great as well. I definitely recommend them to get your hearing test done there.S.A. 12/2021
Dr. Lesner is VERY KNOWLEDGEABLE, VERY PATIENT, and AMAZING SOUND QUALITY with her expertise in hearing aid software for a better quality sound that suits the needs of the patient's lifestyle. I've been wearing hearing aids for 43 years (basically since a child) and I have had my fair run in with many audiologists. Since living in Virginia, Dr. Lesner has been my one and only audiologist. I work with geriatric clients and consistently refer them to Lesner Hearing Center simply because she is one of the best.J.V. 10/2021
With some hearing trouble a year ago, I went to Dr. Amy Bernstein’s hearing office. Dr. Amy took excellent care of me. She is very professional, patient, and very helpful. I got a perfect hearing aid match to my test. Thank you very much Dr. Amy. Yassin. 10/2021
Drs. Lesner and Bernstein, I just want to thank you and share my experience in working with you to solve a hearing loss problem. I have known for a number of years that I have impaired hearing. In fact, my spouse, Linda, has told me often that I need to have my hearing checked. However, I have been in a bit of denial because I have seen some very unattractive hearing aids. Because I work with the audio system at my church, I found that while I could not always hear microphone feedback, most everyone else could. I finally, at Linda’s urging, made an appointment with Dr. Bernstein. I was dreading the process because of my not-so-positive experiences with hearing tests in the Army. Dr. Bernstein was a marvel to me. She is professional, caring, and extremely competent in administering the most thorough hearing evaluation I could imagine. She was very methodical and personable in establishing a detailed profile of my hearing ability. Her manner in explaining each step put me at ease through the whole process. Once she determined the extent of my hearing loss, she laid out a number of types and brands. By determining my preferences for design and functionality, she slowly eliminated all the aids until there was only one left. Less than a week later, I could hear better than I ever imagined. In subsequent visits, she has gone out of her way to ensure proper fit and adjustment of my hearing aids. I can only applaud and admire Dr. Bernstein for how easy and pleasurable she made to process. Thank you again for solving my problem. I highly recommend to anyone who may have or suspect hearing problems to call Lesner Hearing Center and set up an exam immediately. You will be glad you did! R.P. 09/2021
I have been very pleased with the quality of care I receive at Lesner Hearing. The care and clarity of directions are excellent. It is very professional and prompt in answer to questions.R.M. 08/2021
Amy, Thanks 1,000,000 -- for everything! You're a miracle worker! R.L. 10/2020
I was so pleased with my two visits with Dr. Bernstein. She thoroughly tested my hearing and my current hearing aids. She reprogrammed the aids so that they perform so much better I can hardly believe it! All this at a small fraction of the cost of new hearing aids. She was so careful to explain everything she did and how to use the reprogrammed instruments. I couldn't possibly have been more pleased.R.F. 11/2020
My recent, January, hearing test appointment to your office (my first) was a pleasant experience. Beginning our discussion Dr. Bernstein gave an overview of what we would accomplish at the appointment. Discussed many items besides the hearing test (Medical concerns with my ears, various technical and administrative procedures of obtaining hearing aids, costs and follow-up office visits for the hearing aids). Dr. Bernstein was very thorough and extremely knowledgeable. Dr. Bernstein was also sensitive and considerate to me, a senior citizen. I look forward to my future visits at Lesner Hearing Center C.M. 01/2021
I have used Lesner several years, always with satisfaction. Dr. Bernstein is thoroughly knowledgeable about hearing problems and the devices available to solve them. On those rare occasions when something goes wrong because of a manufacturer's error, Dr. Bernstein is a devoted advocate for the patient, sticking with the problem until he is satisfied. George Bowles 02/2021
Superb professional, caring service at a reasonable price. Have been a customer for five+ years; completely satisfied. James Allgood 02/2020
Dr. Amy Bernstein took excellent care of me and my fiancé. She is very knowledgeable and goes the extra mile for her patients. Very professional and patient with anyone who needs extra attention. She has more than earned my highest recommendation. I wouldn't go anywhere else for hearing aids or testing. N.N. 02/2020
The Lesner Hearing Center has serviced my audiology needs during the last couple of years. They have met all my hearing needs even during the current pandemic. They are professional, knowledgeable, and responsive. My doctor, Amy Bernstein, is a real pleasure to work with Maynard Weyers 02/2021
I highly recommend Lesner Hearing Center for both testing and matching the right hearing aids to your needs. The staff is very attentive and thorough. They take time to understand your hearing needs and program the hearing aids to those needs. They are excellent at troubleshooting concerns and will work with you to bring about satisfactory solutions. I am more than pleased with the service and care provided. Barbara Stachowiak 02/2021
From a patient who is moving out of state: “Thank you so much for all this! I have to say, I am really going to miss you guys at Lesner Hearing Center, it is the one appointment I never put off booking! Each time over the years when my beloved audiologist would say she was moving or leaving to spend time with her baby, I never worried about who would be next because each time it was someone like you [Dr. Amy Bernstein], so lovely and wonderful! If I knew anyone else in Virginia with hearing loss I would send them to you! Thank you for everything! Becca Muskat 02/2021
I've received audiology services from Leslie Lesner for about 25 years. She is an outstanding professional. My Federal career included managing disability and rehabilitation policy, services and research. Over my career I worked with many projects, issues and professionals related to hearing loss. I've also served as an advocate for Deaf and H-O-H people. I've been very pleased that I can always count on Leslie to be informed and skilled with the newest technology and advances. I strongly recommend her services. R.M. 2019
I have had hearing devices since a child; I’ve had experience with many audiologists. This clinic is hands down, the best clinic I've been to. Quality care, Quality products, and works well to ensure a proper fit and price range. Highly recommend. Jackie Vullo 2018
After years of having a hearing issue, I went to a hearing expo and there met Dr. Lesner. I was extremely impressed that she actually listened to me and "got it." Meaning, she was the first doctor/audiologist to really understand my hearing loss. That was over 2 years ago. I finally took the plunge, made an appointment and went in to see her. My experience was amazing! She fitted me with hearing aids that no one can see and I can actually hear! SO VERY HAPPY! The equipment is exceptional quality, the price was within my budget and so well worth it. Her colleague and assistant are also very knowledgeable and accommodating. BF Fairfax, VA
The people at Lesner were wonderful. I went there for a minor problem with ear wax. They were punctual, ultra-professional, and really nice. C.M. 11/2019
I’ll be forever grateful to you for improving my ability to hear all the new terms and options in my medical treatment that are now routine for me. I can also hear much better during conference calls and meetings. I now use GPS on my phone, something I previously avoided because I could not hear the voice! Thank you! Anon., 10/2018
I purchased my hearing aids from a different audiologist 1.5 years ago but was having difficulty with feedback and hearing in noisy places. Since Dr. Bernstein worked on my hearing aids they are doing great. There is no more feedback and they are working well in background noise and at restaurants. I just wanted to say thank you. P.I. 12/2019
Dr. Bernstein and Dr. Lesner recently successfully fitted me with my first pair of hearing aids. It was no small undertaking. They are complex, sophisticated instruments that require considerable effort on the part of both the audiologists and the patient. I can't imagine achieving satisfaction without the painstaking attention I received from both doctors. T.W.C. 01/2020
I have been going to Lesner Hearing Center for a number of years and have always been happy with the quality of their service and professionalism. I have just been fitted with new Widex hearing aides by Dr. Amy Bernstein. I told her it is a miracle! I now have a Bluetooth connection to my hearing aides and can hear my cell phone callers directly through my hearing aides. Also, I love to listen to books and now can listen to them directly through my hearing aides. Better than Air Pods! Even with the pandemic PPE attire, Dr. Bernstein comes through with warmth, thoroughness and technical expertise. I would highly recommend Lesner Hearing Center. Anne Stewart 08/2020
Dr. Bernstein, Thank you again for the very thorough hearing exam and your advice regarding the hearing aids. I am certain it will improve the quality of my life. Your professionalism and competence were far and above what I was expecting. I am so appreciative R.P. 08/2020
“I travel from Richmond Virginia to the Lesner Hearing Center in Alexandria, Virginia for my hearing care needs. I am single sided deaf due to an acoustic neuroma. I was referred to Lesner Hearing by a hearing aid manufacturer. At Lesner Hearing I was able to evaluate two very different and competing hearing technologies. Both hearing systems were offered enthusiastically with no favoritism or bias. Doctor Holauchock performed a thorough hearing examination and fittings. I felt she had an excellent knowledge of the technology and most importantly the programming software. During the fitting process she was very understanding and patient and I never felt pressured or rushed.
I very much prefer the relaxed, private practice atmosphere over the clinical setting or big box retailers. I feel I have received excellent care and value for my investment at Lesner Hearing Center.” R.R 9/6/16
“My husband and friends were tired of me saying "what?" repeatedly during every conversation. I finally agreed to get new hearing aids. The Lesner Hearing Center was recommended to me by one of their patients. Doctors Lesner and Holauchock have been working with me to maximize my experience with new hearing aids. After a thorough interview about my hearing concerns and a hearing exam, they tried two different style hearing aids for me. They have continued to follow up with answers to my questions and appropriate adjustments to the computer settings for my hearing aids. Throughout this process, they have been friendly, understanding and completely professional. I would not hesitate to recommend them to my friends who have hearing issues.” WBF 8/30/16
“I want to let you know how pleased I am with my experience at Lesner Hearing Center with Dr. Abby Holauchock. I have worn hearing aids for a number of years and I was anxious to upgrade my hearing aids to the latest technology on the market. Also, I wanted to find the brand of hearing aids that would work best for my particular hearing loss, as well as the best for my lifestyle.
I found the perfect answer in Lesner Hearing Center. I made an appointment with Dr. Abby and from the very first visit, I could see her total commitment to addressing all my hearing loss concerns. She worked with me to find the brand of hearing aids that was best for me. Over the next several weeks, she asked about the different hearing environments that I had been exposed to such as restaurants, the theater, social gatherings, watching television, etc. and whether I was pleased or experienced any difficulties hearing in each environment. Where necessary, she made adjustments to the hearing aids to ensure that the hearing aids fit my needs. Dr. Abby was truly dedicated to finding the best solutions for me.
I am very happy I chose Lesner Hearing Center and look forward to having Dr. Abby take care of my hearing needs for years to come.” S. Pastura 2016
“I knew several years ago that I needed to get hearing aids but kept putting it off because I didn’t know where to go and was intimidated by the process. I am so happy that I found the Lesner Hearing Center. Dr. Abby Holauchock really listened to me and chose hearing aids that would best address my individual type of hearing loss. I was satisfied after the first fitting but know that she would have worked with me as long as it took to get a solution. I show my new hearing aids off to everyone and am comfortable highly recommending Lesner Hearing Center.” N. Johnson 2016
“If you are looking for a great audiologist, look no further than the Lesner Hearing Center. I was recently tested and fitted with hearing aids by Dr. Abby, who is wonderful. She explained every step of the process, presented all of my options and made sure I was comfortable after every adjustment. This is an office that puts customer service first. I highly recommend this practice!” B. Moorman , 2015
“I am glad I chose the right place to procure my hearing aids after going through so many advertisements. Their attention to get it to my satisfaction has been great. The whole staff who have attended to me has been kind and courteous. I wish others who want to hear well read what I have stated.” D.Chellaraj, 2015
“The service received was excellent Dr. Abby (Audiologist) was very good. Dr. Lesner and her staff are outstanding. I made the right decision in seeing them for my hearing problems.” C. Smith 2015
“Very extensive & professional evaluation & advice. Abby insisted I try several aids before selecting the best model for me. Very impressive process with low sales pressure.” M. Nusbaum 2015
“Dr. Leslie Lesner, whom I have been going to for 1 1/2 years, is very dedicated and professional. She always works diligently to see that my hearing aids are working to their best. She is unique in her field, way beyond any you will find. Her staff is tops too.” K. Paul 2015
“Ten years ago I was facilitating a Donors workshop in one of the regional capitals in Ethiopia. I was very comfortable during the whole process until the power was out. When participants continued to speak without a mic I was completely lost. That was when I found out that I had a hearing problem. From then on I struggled to listen to persons when they speak in a low voice. I came to the US three years ago. After a while I secured jobs which mainly engage me to talk to people. The last three years was very difficult for me since I miss much of what people are telling me. I saw a doctor at Kaiser Permanente who advised me to see a hearing specialist. I chose Lesner Hearing center after searching for such centers on line. I did not believe that I would again be part of the human community without being embarrassed or without struggling to catch what I am being told. After I was treated in a very cordial way at Lesner hearing center I now am back to my old self with increased confidence and vitality. I have no words to express my deepest gratitude to Doctors and staff of Lesner Hearing center. I find it to be too modest to say Thank you because they deserve more. Yet it is also proper to say Thank you very much indeed. Again I thank you all for your wonderful treatment and unreserved gift. Thank you” H.Y., 2014
“The hearing aids that you tailored for my hearing needs have made my life much richer. I can now engage successfully in group conversations in noisy environments such as crowded restaurants and large house parties, whereas before wearing your aids the best I could do was smile and remain quiet, having comprehended little of the conversation and not wanting to make a fool of myself with a totally inappropriate response. Every aspect of day-to-day living has improved, for examples, music is delightfully richer, sounds not heard in years, such as streams bubbling, birds chirping and rustling leaves now come through loud and clear. I am very grateful for your special attention to details and your goal of maximizing the power of my new hearing aids. You were a pleasure to work with.” J.F., 2011
“Although I have only known you for a few month out of my 87 years and I respect you for your professional expertise, I like to think of you as a friend. When I first started to think about getting some help for my hearing problem all of my frinds began telling me all of the bad experience they had with their aids. They were too noisy or they hurt, or they were ugly. I thought I would be going through all the trouble that I have had for the last thirty years with doctors, dentist, and hospitals. Instead, I found two friends, and both are Audiologists. As a result I have two hearing aids that are perfect in every way.” D.S. 2009
“Leslie has an in-depth knowledge of the state of the art hearing aids and not only recommends the right product for her patients but is also sensitive to the financial aspects. I am very impressed by her educational background. I highly recommend her practice to anyone who is in need of her services. You will not be disappointed.” S.M. 2014
Much to my surprise, even on the first day I wore my hearing aids I felt relief and some exhilaration because I could hear so well. Not only that, but the little devices in my ear were very comfortable and I hardly knew they were there! Lesner Hearing staff make are efficient and caring. Jennifer M., Falls Church, VA
Although I have only known you for a few months out of my 87 years and I respect you for your professional expertise, I like to think of you as a friend. When I first started to think about getting some help for my hearing problem all my friends and neighbors began telling all of the bad experiences they had with their aids. They were too noisy or they hurt, or they were ugly. I thought I would be going through all the troubles that I have had for the last thirty years with doctors, dentists, and hospitals. Instead I found two friends, and both are Audiologists. As a result I have two Hearing Aids that are perfect in every way. So I say Thanks to both of you. Sincerely yours
February 19, 2013
Dear Dr. Lesner, Thank you for the excellent Audiologist work you have provided me with over the past year. I really had no idea what I was missing out on in my day to day life until I came to you. You have helped me tremendously by taking the time to fit me with hearing aids that fit me personally. You did this with professionalism and expertise. You gave me honest advice, and you always took care that I was comfortable during each visit. Your office staff was also very friendly and professional. I will be very happy to recommend you to others. Sincerely,
April 19, 2009
Visiting the Lesner Hearing Center is like visiting a family friend. From the moment you walk into the office with its warm, friendly decor,and serene art work, and are greeted by a friendly "Hello, how are you?" from Becky; to sitting down with Leslie for you appointment; it is a relaxing experience.
Leslie has an indepth knowledge of the state of the art hearing aids and not only recommends the right product for her patients but is sensitive to the financial aspects also. I am very impressed by her educational background and that she is pursuing her Doctor of Audiology degree from the School of Audiology at Pennsylvania College of Optometry.
I highly recommend her practice to anyone who is in need of her services. You will not be disappointed. Suzanne S.
I am glad I chose the right place to procure my hearing aids after going through so many advertisements. Their attention to get it to my satisfaction has been great. The whole staff who have attended on me has been kind and courteous. I wish others who want to hear well have read what I have stated.
Daniel C., FAIChE
Retired Chemical Engineer
Commonwealth of Virginia
Dear Dr. Lesner
The Siemens hearing aids that you tailored for my hearing needs have made my life much richer. I can now engage successfully in group conversations in noisy environments such as crowded restaurants and large house parties, whereas before wearing your aids the best I could do was smile and remain quiet, having comprehended little of the conversation and not wanting to make a fool of myself with a totally inappropriate response. Every aspect of day-to-day living has improved, for example, music is delightfully richer, sounds not heard in years, such as streams bubbling, birds chirping and rustling leaves now come through load and clear I am very grateful for your special attention to details and your goal of maximizing the power of my new hearing aids. You were a pleasure to work with. Many thanks,Jay S. F.
Here is what I want to say about my experience of getting and wearing hearing aids.
Much to my surprise, even on the first day I wore my hearing aids I felt relief and some exhilaration because I could hear so well. Not only that, but the little devices in my ear were very comfortable and I hardly knew they were there! Lesner Hearing staff are efficient and caring. J.M.
Dr. Lesner is knowledgeable, thorough, compassionate. I've known for many years that a hearing aid would make a real difference for me (I thought I needed only 1). But the difference these have made is nothing short of miraculous. In the 3 weeks since I got them, it's been virtually a whole new world for me.
I've had depressive tendencies for as long as I can remember, sometimes crossing beyond just tendencies. So I'm not really sure what "normal" feels like. Since receiving these hearing aids, I've been feeling what I'd imagine "normal" is like!
On Tuesday night I went to a networking event at a typical, loud restaurant bar. In the past, I could barely communicate at such events. I would have to stand as close as possible to be able to hear what others were saying, keep my "good" ear angled toward their mouths, and still be guessing at much of what was said. And I couldn't look people in the face while trying to maintain a conversation.??
Well, Tues. night was simply astonishing. I could hear everyone clear as a bell, even voices 10 feet or more away. I could carry on a reasonable conversation! Robin C. 10/30/16